Trust Center
Labeling. Traceability. Trust.
Seagull Software provides supply chain solutions for label management and item-level traceability, helping businesses design, print, and track products using barcodes, RFID, and real-time data.
Trust Center Highlights
🏷️ Product Trust
Reliable labeling and traceability solutions.
🛡️ Security & Privacy
Customer data protection practices.
📄 Compliance & Assurance
Security and certification-related documentation.
📊 Assurance Roadmap
Certification readiness information available upon request.
🔁 Operational Resilience
Business continuity and service reliability.
Use this Trust Center to request approved security, privacy, compliance, and assurance documentation.
Restricted materials require review, approval, and an established NDA.
Subprocessors
- How do you manage vulnerabilities and patches?
- How do you monitor security and maintain auditability?
- Do you work with subprocessors or third parties to provide the service?
- What access controls do you have in place (MFA SSO roles)?
- Do you encrypt information in transit and at rest?
Trust Center Updates
Vulnerabilities
🛡️ Security Update: CVE-2026-25551
✅ Status: Resolved in BarTender 12.1
📅 Release date: August 14, 2026
📦 Affected product: BarTender On-Prem 2021 R1 through version 12.0.1
✅ Resolution
Seagull has completed the remediation and security validation activities for CVE-2026-25551, a High-severity local privilege-escalation vulnerability affecting certain BarTender On-Prem releases.
The validated remediation is included in BarTender 12.1, which was publicly released on August 14, 2026.
⬆️ Recommended Customer Action
Customers using an affected release should upgrade to BarTender 12.1 or later to apply the permanent remediation.
📩 Need Assistance?
Customers requiring assistance with downloading or upgrading BarTender should contact Seagull through the official Support Center.
🛡️ Security Update: CVE-2026-25550
✅ Status: Resolved in BarTender 12.1
📅 Release date: August 14, 2026
📦 Affected product: Certain legacy, end-of-life BarTender On-Prem releases
✅ Resolution
Seagull has completed the remediation and security validation activities for CVE-2026-25550, a Critical-severity vulnerability affecting certain legacy BarTender On-Prem releases.
The validated remediation is included in BarTender 12.1, which was publicly released on August 14, 2026.
⬆️ Recommended Customer Action
Customers using an affected release should upgrade to BarTender 12.1 or later to apply the permanent remediation.
📩 Need Assistance?
Customers requiring assistance with downloading or upgrading BarTender should contact Seagull through the official Support Center.
Seagull Trust Center Now Available!
🔎 A new space for trust and transparency
We are pleased to introduce the Seagull Software Trust Center, a centralized portal where customers, prospects, and partners can learn more about our security, privacy, compliance, and assurance practices.
Through this portal, visitors can find information about:
- 🛡️ Security posture
- 🔏 Privacy practices
- 📄 Compliance and certifications
- 🔁 Operational resilience
Some documents may require internal review, approval, and an active NDA before access is granted.
We will continue updating the Trust Center as our programs evolve.